Positive Google reviews can make or break your business’s online reputation. They build trust, improve local SEO rankings, and attract more customers. But asking for reviews can feel awkward—especially if you’re not sure what to say.
We’ve got you covered. Below are six text message templates you can send to customers, along with explanations of why each one works and how to use it effectively.
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Text Template:
“Hi [First Name], thanks again for choosing [Business Name]! We’d really appreciate a quick Google review. As a thank you, you’ll be entered to win dinner for two at [Local Restaurant]! 🍽️
👉 [Insert Google Review Link]”
Why It Works:
Sometimes, the simplest ask is the most effective. This template is warm and polite without overcomplicating the message. It reminds the customer of their recent interaction with your business and provides a small incentive to encourage action.
Best Use Case:
Perfect for businesses that have recently completed a service or sale and want to follow up quickly while the experience is fresh.
Text Template:
“We appreciate your business! Want to help us grow? Leave a Google review and you’ll be entered into our monthly draw for a $100 gift card 🎁
Leave yours here 👉 [Insert Review Link]
Thanks from the team at [Business Name]!”
Why It Works:
This message taps into two powerful motivators: appreciation and rewards. By thanking the customer and offering a chance to win a gift card, you’re making the process feel like a win-win. It also frames the review as a way for them to “help your business grow,” appealing to loyal customers who want to support you.
Best Use Case:
Great for repeat customers or when running monthly promotional draws that you can highlight in the message.
Text Template:
“Good service is hard to find (but you just found it 😎).
Leave us a quick Google review & you could win dinner on us—steak, pasta, you name it.
👉 [Insert Review Link]
Thanks again! — [Business Name]”
Why It Works:
Humor makes your message memorable and more likely to stand out in a customer’s inbox. Adding a food-related incentive makes it even more appealing. People are more likely to leave a review when the request feels lighthearted and fun.
Best Use Case:
Ideal for brands with a casual, approachable tone who want to create a stronger emotional connection with customers.
Text Template:
“Hey [First Name], it was great working with you! If you have a sec, we’d love your feedback on Google.
Leave a review and you’ll be entered to win a local dinner date night 🍷
Here’s the link 👉 [Insert Review Link]
Cheers! – [Business Name] Team”
Why It Works:
Personalization goes a long way. This message feels like a text from a friend rather than a company. By mentioning that you enjoyed working with the customer, you’re creating a positive emotional reminder of their experience, making them more inclined to help out.
Best Use Case:
Best for small businesses or service providers who have built personal rapport with their customers.
Text Template:
“Support local 💪 Leave us a Google review & you’ll be entered into our draw for a $75 gift card to [Popular Local Spot].
Quick & easy 👉 [Insert Review Link]
Thanks again from all of us at [Business Name]!”
Why It Works:
People love supporting local businesses, especially when they see their actions directly benefiting the community. Mentioning another local spot for the giveaway reinforces the “support local” message and resonates with community-minded customers.
Best Use Case:
Perfect for small-town businesses or brands heavily involved in local events and partnerships.
Text Template:
“Hi [First Name], it means a lot to us when great customers like you leave feedback.
Please leave a quick Google review & we’ll enter you to win dinner for two on us!
👉 [Insert Review Link]
Appreciate your support,
[Business Name]”
Why It Works:
Sometimes being direct is the best approach. This message is polite, straightforward, and respectful of the customer’s time. It acknowledges their value and politely asks for a review without adding fluff or unnecessary details.
Best Use Case:
Suitable for professional service providers (law firms, medical offices, consultants) where keeping the message concise and respectful is important.
To get the best return from your review request texts, it’s not just about what you say—it’s also about how and when you say it. A well-timed, personalized message can significantly increase response rates, while tracking performance helps you refine your approach over time.
With these six proven templates and explanations, you’ll know exactly how to ask for reviews in a way that feels natural and gets results. Start using them today to build your reputation and climb the Google rankings.
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